Know Before You Go

You are welcome to bring outside drinks and snacks. We do not allow food or drinks of any kind in the playground area. We also ask that you do not bring messy or pungent meals to eat in our lounge.

Due to size building size restrictions, we ask you to please be mindful of the number of adults you bring, but there is no limit. We allow one adult per child in the playground area to avoid over crowding, unless given permission from the staff on duty.

We also ask that you reserve space for each adult when booking online so that we can make sure our capacity is correct.

Every booking is allowed up to 2 free adults. Any additional adults are charged $5 for entry. We may deny entry to adults not accounted for on your booking to comply with capacity requirements.

While memberships include Open-Play, they also give you access to discounted seasonal events and birthday parties. Additionally, all members receive 10% off any drinks, snacks, toys, merchandise, and events.

Our facility is cleaned nightly and throughout the day with non-toxic disinfectants. We have a professional cleaning crew deep clean twice a week as well to make sure everything stays pristine. Our ball pit is completely cleaned and disinfected with a ball sanitizing machine bi-weekly. We clean for you kids the way we clean for our own!

We are open every day of the week from 8am-5pm. However, we observe major holidays.

Each bathroom contains a changing table, a diaper pail, and a stool for washing hands. We do not have toddler toilet seats for sanitary reasons, but you are welcome to bring your own.